Introduction to Benchmarking
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This course enables the individual to compare systems and procedures and identifies the process of determining the best, and how to quantify that standard.
Who should Attend?
Personnel who are planning to conduct benchmarking exercise.
Course Outcomes
At the end of the training, delegates should be able to:
Discover the gaps in your System and Process performance when compared with someone else.
Program Focus
Benchmarking theory
How to conduct a study
Internal and external assessments
Data gathering
Analyzing and identifying best practices
Duration: 1 day
Time: 7.30 – 14.30
Go to Course Outlines main page or the Quality course sub-group.
To contact the Professional Training Division at QP, please go to our Contacts page.
For upcoming courses please see our Schedule.
Go to Professional Training page.
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